This Privacy Policy explains what personal data ace59 collects when you use the platform, how that data is used, who it may be shared with, and what rights you have over your information. Please read this carefully alongside our Terms and Conditions.
All data transmitted between your device and the ace59 platform is encrypted using SSL. This applies to login, account activity, and transaction requests — your information is never sent in plain text.
ace59 does not sell your personal information to third parties for marketing or commercial purposes. Your data is used to operate and improve your account experience — nothing else.
You have the right to access the personal data ace59 holds about you, request corrections, and under certain conditions, request deletion of your data. Contact our support team to exercise these rights.
ace59 operates specifically for players in the Philippines. Data handling practices are aligned with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
ace59 will not send you marketing communications without your consent. You can manage your notification preferences at any time through your account settings or by contacting support.
Identity documents and KYC verification data submitted to ace59 are handled with strict access controls. Only authorised personnel involved in the verification process can access this category of information.
Related documents: This Privacy Policy should be read together with the Terms & Conditions and the Responsible Gaming page, which form part of your agreement with ace59.
Scope: This Privacy Policy applies to all personal data collected by ace59 through the website at ace59.app, the ace59 mobile app, and any related communications. By registering an account or using the platform, you acknowledge that you have read and understood this policy.
ace59 is an online gaming platform operated for players in the Philippines. When this Privacy Policy refers to "ace59", "we", "us", or "our", it means the platform operator responsible for processing your personal data in connection with your use of ace59.app.
For any privacy-related queries, you can contact our support team using the details provided in the Contact section of this policy.
ace59 collects personal data that you provide directly and data generated automatically through your use of the platform. The main categories are summarised below:
| Category | Examples | How Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number | Provided by you during sign-up |
| Identity Verification | Government-issued ID, proof of address, selfie photo | Provided during KYC verification |
| Financial Data | Bank account details, e-wallet identifiers, transaction history | Provided when making deposits or withdrawal requests |
| Account Activity | Login records, game history, bet history, session durations | Generated automatically through platform use |
| Device and Technical Data | IP address, device type, browser, operating system | Collected automatically on each visit |
| Communications | Support messages, chat records, complaint submissions | Provided when you contact ace59 support |
ace59 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, unless specifically required by law or expressly provided by you in a support context.
ace59 uses the personal data it collects for the following purposes:
ace59 processes your data on the basis of contractual necessity (to provide the service you have signed up for), legal obligation (to comply with applicable Philippine law), legitimate interest (for fraud prevention and platform security), and consent (for optional marketing communications).
ace59 retains personal data for as long as it is necessary to provide the service and meet legal obligations. The general principles are:
When data is no longer required and there is no legal basis for continued retention, ace59 will securely delete or anonymise it.
ace59 applies industry-standard technical and organisational measures to protect your personal data, including:
No system is entirely immune to security incidents. In the event of a data breach that is likely to result in a high risk to your rights, ace59 will notify affected individuals and the relevant Philippine authority as required by law.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data ace59 holds about you:
Request a copy of the personal data ace59 holds about you and information on how it is processed.
Request that inaccurate or incomplete personal data in your account be corrected or updated.
Request deletion of your personal data where there is no longer a legal or contractual basis for ace59 to retain it.
Object to the processing of your data for direct marketing or where processing is based on legitimate interest.
Request a copy of data you have provided to ace59 in a structured, commonly used format where technically feasible.
Withdraw consent for marketing communications at any time. This does not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, contact the ace59 support team. We will respond within a reasonable timeframe and, where required, verify your identity before processing the request. Some rights are subject to legal limitations — for example, we may need to retain transaction records for regulatory compliance even after a deletion request.
ace59 is strictly for players aged 21 and above. The platform does not knowingly collect personal data from individuals under this age. If ace59 becomes aware that personal data has been collected from a person under 21, the relevant account will be suspended and the data deleted in accordance with applicable law.
If you believe that a minor has registered with ace59, please contact our support team immediately.
ace59 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data handling practices. The updated effective date will appear at the top of this page. Continued use of the platform after an update constitutes acceptance of the revised policy.
For significant changes that affect how your data is used, ace59 will notify registered players through the contact details associated with their account before the change takes effect.
If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal data is handled, please contact the ace59 support team. Contact details are available in the footer of this page.
For questions about your account or platform use, the FAQ section covers common queries. For responsible gaming support, visit the Responsible Gaming page.
ace59 is strictly for players aged 21 and above in the Philippines. Online gaming involves real financial risk. Play responsibly, set your own limits, and use the tools on the Responsible Gaming page if you need support.
No outcome on the ace59 platform is guaranteed. This service is for entertainment only.
Related policies. This Privacy Policy forms part of a complete set of documents governing your use of ace59. Read the Terms & Conditions for the full rules of use. If you have questions about your account or the platform, check the FAQ. To learn more about ace59 as a platform, visit About Us.
By creating an account, you confirm that you are at least 21 years old, located in the Philippines, and have read and understood this Privacy Policy and the Terms and Conditions.